In order to claim the Grocery Card you will need the following
• Invoice/Sales Receipt
• Model Number
• FD and E-Nr numbers (found on your appliance)
• Their full address
• Dealer or retailer information
• A copy of the original purchase receipt / Invoice. To avoid any doubt or confusion, copies
of deposit receipts and/or order confirmations will not be accepted.
Alternatively complete a postal claim form and post it together with a copy of your receipt
to: NEFF Promotions, The Marketing Lounge Partnership, 6 Home Farm, Chester Road,
BSH Home Appliances Ltd Grand Union House Old Wolverton Road Milton Keynes MK12
5PT Mere, Knutsford, WA16 0PX
If further assistance is required please ring 01565 656 732 between 9am and 5.30pm
Monday to Friday (claims can not be made over the phone). Call charges may vary and we
may record and monitor calls.
Claims will only be paid upon receipt of a valid purchase receipt. You will need to pay
postage for sending the purchase receipt to us. For the avoidance of doubt, copies of
deposit receipts and/or order confirmations will not be accepted.